Top 8 WhatsApp Apps for Shopify Stores in 2025
We’ve explored the Shopify App Store to bring you a curated list of the best WhatsApp apps available. Our goal is to help you find the perfect solution for your store’s unique needs. These apps make it simple to add a WhatsApp widget to your store, allowing you to provide exceptional customer support through real-time communication. They also empower you to launch targeted and effective marketing campaigns, driving engagement and boosting sales. With their easy integration, customizable features, and user-friendly designs, these WhatsApp apps ensure a seamless experience for both you and your customers, enhancing your store’s overall performance.
Omnichannel Support & WhatsApp Integration
DelightChat is a powerful omnichannel platform designed for e-commerce brands that want to centralize customer support and streamline marketing. By integrating with modern communication channels such as WhatsApp, Instagram, Facebook, and more, DelightChat offers an all-in-one solution to manage customer interactions.
Key Features:
- Team Inbox for Collaboration: Agents can collaborate on tickets, assign conversations, leave internal notes, and efficiently manage customer support.
- Deep Shopify Integration: View and edit order details while responding to customers, ensuring quick and accurate resolutions.
- Automation Rules: Automate responses using keyword triggers to address common queries, such as refund policies, with pre-saved replies.
- Self-Service Widget: Empower customers to check order statuses or access helpful articles without requiring direct team support.
WhatsApp Chat & Live Chat by RoarTheme
RT: WhatsApp Chat & Live Chat offers a seamless communication experience for your website visitors by integrating WhatsApp directly into your platform. This tool ensures uninterrupted communication from any device, anywhere, and at any time. Real-time message notifications displayed directly on the webpage keep users engaged without missing any updates.
Key Features:
- Boost Sales with Live Consultations: Guide visitors through their purchasing decisions with real-time consultations and expert advice.
- Support Across 20 Channels: Cater to diverse customer needs and preferences with a wide range of communication channels.
- Fully Customizable Chat Interface: Align the chat interface with your branding by customizing icons, captions, and response times.
Pushdaddy WhatsApp, Live Chat
Pushdaddy provides seamless integration of WhatsApp Chat, Share, and Marketing Automation tools to enhance customer communication. After installation, simply enter your phone number, save it, and begin interacting with clients directly.
Key Features:
- Pre-Designed Chat Styles: Choose from seven unique chat styles and manage interactions with unlimited operators.
- Share Button Integration: Enable visitors to share products or pages via WhatsApp effortlessly.
- Automated Responses: Set up bots for instant replies, such as order updates.
- Device-Specific Visibility: Display the chat widget selectively on desktop or mobile devices.
- Extensive Customization: Adjust WhatsApp call-to-action (CTA) messages, button placement, colors, text, and size to match your branding.
- Unlimited Agent Support: Handle inquiries with multiple WhatsApp agents seamlessly.
- WhatsApp Analytics: Monitor metrics like engagement frequency for your WhatsApp contact.
Chaty: WhatsApp & Chat Buttons
Looking for a versatile communication tool for your Shopify store? Chaty is the ultimate all-in-one solution, offering a wide array of chat and click-to-call buttons to help you connect with customers effortlessly. Engage your Shopify store visitors across their preferred platforms like WhatsApp, Facebook Messenger, Viber, Telegram, and SMS text.
Key Features:
- Effortless Lead Generation: Boost sales and capture leads by engaging directly with your visitors.
- Improved Customer Support: Offer seamless customer satisfaction with direct chat options.
- Customizable Widget Display: Personalize the widget to appear on specific categories, products, or pages.
- Multi-Channel Communication: Access 25+ communication channels to meet diverse customer preferences.
- External Integration: Link live chat apps like Tawk.to, Tidio, Chatra, or WhatsHelp using JavaScript.
- Device-Specific Display Options: Customize widget visibility based on desktop or mobile devices.
- GDPR Compliance: Ensure compliance with data privacy standards.
WhatsApp Support
By: SuperLemon
Rating: ★ 3.4
Reviews: 1034
Pricing: Free plan available, paid plans start from $15/month (7-day free trial)
Elevate your Shopify store’s customer service and engagement with the SuperLemon app for WhatsApp support. This powerful tool offers automated cart recovery, WhatsApp Chat, and Sharing options to enhance the customer experience. With SuperLemon’s WhatsApp integration, Shopify merchants can capitalize on two essential features: boosting referrals through easy sharing options and providing instant customer support through quick WhatsApp chats.
Key Features:
- WhatsApp Live Chat Button: Enable a live chat button on your store, allowing customers to connect with your support team in real-time via WhatsApp.
- WhatsApp Share Button: Empower your customers to effortlessly share your products or store with their WhatsApp contacts. Increase your reach and drive organic traffic through word-of-mouth referrals.
- Automated WhatsApp Message Templates: Utilize pre-designed message templates for automated communication. Streamline your interactions by sending automated messages, enhancing efficiency and customer engagement.
- Manual WhatsApp Messages: Customize and send personalized WhatsApp messages to your customers, maintaining a personal touch.
- Abandoned Cart Recovery: Reclaim lost sales by automatically recovering abandoned carts and offering discounts.
- Order Confirmation: Send automated order confirmation notifications to customers via WhatsApp.
- Fast and Easy Installation: Set up WhatsApp support quickly, without the hassle, allowing you to focus on customer service.
WhatsApp and Chat
By: Softpulse Infotech
Rating: ★ 4.8
Reviews: 688
Pricing: Free plan available, paid plans start at $7.99/month (30-day free trial)
Streamline your e-commerce experience with automation that simplifies your tasks. WhatsApp and Chat by Softpulse Infotech offers a range of essential features, such as automated abandoned cart recovery, direct communication with customers via WhatsApp, and order tracking notifications. Whether you want to reach customers with special offers or guide them through checkout, this app is an all-in-one solution for enhanced customer engagement.
Key Features:
- WhatsApp Live Chat Support: Unlimited chats with customers, enabling real-time support through WhatsApp.
- Automated & Manual Abandoned Cart Recovery: Send personalized WhatsApp messages to recover abandoned carts and provide special offers to encourage purchases.
- Order Tracking Notifications: Automatically send order status updates to customers via WhatsApp.
- Multiple WhatsApp Contact Numbers: Use multiple WhatsApp numbers for different customer service needs.
- Customizable WhatsApp Chat Button: Choose display options for your WhatsApp button based on page types and visitor segments.
- Pre-Configured WhatsApp Templates: Use pre-approved message templates in various languages, including English, Portuguese, Spanish, and more.
- Mobile App Support: Directly recover abandoned carts through your mobile app.
- Analytics: Track your WhatsApp chat interactions and measure the effectiveness of your customer support efforts.
WhatsApp Marketing Automation
By: WhatsApp Marketing Pro
Rating: ★ 4.8
Reviews: 150+
Pricing: Starts at $29.99/month
This app is designed for Shopify store owners who want to take their marketing efforts to the next level. WhatsApp Marketing Automation enables businesses to send automated promotional messages, discounts, and updates to customers via WhatsApp, boosting engagement and driving sales.
Key Features:
- Automated Promotions: Schedule and send discount codes, seasonal offers, and special announcements.
- Message Personalization: Tailor messages based on customer behavior and purchase history.
- Campaign Analytics: Track the performance of your WhatsApp marketing campaigns with in-depth analytics.
WhatsApp Chat + Cart Recovery
By: GloCart
Rating: ★ 4.6
Reviews: 300+
Pricing: Starts at $14.99/month
This app is perfect for Shopify store owners who want to leverage WhatsApp for cart abandonment recovery. WhatsApp Chat + Cart Recovery integrates directly into your store, allowing you to reach customers with personalized messages to remind them about their abandoned carts and boost conversions.
Key Features:
- Automated Cart Recovery: Send WhatsApp messages to users who abandon their carts, encouraging them to complete their purchases.
- Customizable Messaging: Personalize recovery messages with the customer’s name and cart details.
- Live Chat Integration: Allow customers to directly ask questions about their abandoned cart via WhatsApp.
Conclusion
Customer communication is a base of e-commerce success, and WhatsApp apps provide a powerful way to engage with your Shopify store visitors. Each app in this list brings unique features tailored to varying business needs, from real-time consultations to advanced automation tools. By selecting the app that best aligns with your goals, you can foster stronger customer relationships, streamline support, and drive more sales.
In 2025, staying connected with your customers has never been easier or more essential. With these top-rated WhatsApp apps, you can create a seamless, personalized shopping experience that builds trust and loyalty. Take the leap and integrate the right WhatsApp solution for your Shopify store today, and watch your business grow!
